nk111's Privacy Policy
A complete and transparent explanation of how your personal information is collected, used, and protected by nk111.
Introduction & Purpose of the Policy
nk111 ("we", "our", or "platform") is a safe and reliable online gaming service provider in Bangladesh. This policy explains in detail how we collect, store, process, and protect the personal information you provide when using our website and related services.
By using our services, you are considered to have agreed to the terms of this privacy policy. Your privacy is extremely important to us, and we are committed to handling your information with the highest level of protection.
What Information We Collect
We collect two types of information — information you provide directly and information generated automatically when you use our services.
2.1 Directly Provided Information
- Full name and username
- Email address and mobile number
- Date of birth (for age verification)
- National ID card or passport details (when identity verification is required)
- Payment method information (bKash, Nagad, Rocket, Upay or bank account — only the details necessary for transactions)
- Any information provided when contacting our support team
2.2 Automatically Collected Information
- IP address and device type
- Browser type and version
- Time, date, and duration of sessions when accessing the site
- Pages you visited and how long you spent on them
- Information collected through cookies and similar tracking technologies
- Gaming activity information (betting history, win/loss records)
Purpose of Using Information
nk111 uses your information for the following legitimate purposes:
3.1 Account & Service Management
Your information is used to create and manage your account, process transactions, and provide our gaming services. Financial information is required for transactions such as the ৳200 minimum deposit.
3.2 Identity & Age Verification
We verify identity to ensure responsible gaming and to prevent access by minors. Our services are for users aged 21 and above only.
3.3 Security & Fraud Prevention
Information is analysed to detect and prevent unauthorised access, money laundering, and fraudulent activity. This directly contributes to protecting your account and funds.
3.4 Customer Support
Our 24/7 live chat and email support team may access your account-related information to resolve your issues quickly.
3.5 Service Improvement & Analytics
Analytical data is used to improve the platform experience, add new games and features, and customise according to user preferences.
3.6 Communication & Notifications
Your email or mobile number is used to send important account updates, transaction confirmations, password change notifications, and relevant promotional information. You can opt out of promotional communications at any time.
Data Protection Methods
nk111 has adopted industry-standard technical and organisational measures to ensure the security of your information:
- SSL Encryption: All data transmitted on our site is protected through SSL/TLS encryption.
- Data Encryption: Stored sensitive information, especially payment-related data, is kept in an encrypted state.
- Access Control: Only authorised staff can access user information on a need-to-know basis.
- Regular Security Audits: Regular security audits and vulnerability assessments are conducted on our systems.
- Two-Factor Authentication: Two-factor login verification is available for additional security.
- Backup & Recovery: A secure backup system is maintained to protect against data loss.
However, no transmission of information over the internet or digital storage can be claimed to be 100% secure. We are committed to providing the highest level of protection, but absolute security cannot be guaranteed by anyone.
Sharing Information with Third Parties
nk111 does not sell, rent, or share your personal information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:
5.1 Service Providers
The minimum information necessary for service operations is shared with payment processing providers (bKash, Nagad, Rocket, Upay), technology infrastructure providers, and fraud prevention service providers. These organisations operate under our instructions and may not use your information for any other purpose.
5.2 Legal Obligations
If an obligation arises to disclose information under a court order, a lawful request from an investigating authority, or applicable law, nk111 may provide information in compliance with the applicable law.
5.3 Business Transfers
In the event of a business merger, acquisition, or asset sale, your information may be transferred. We will notify you in advance in such circumstances.
Cookies & Tracking Technology
Our platform uses cookies and similar technologies. Cookies are small text files stored on your device that improve the functionality of our services.
6.1 Types of Cookies
- Essential Cookies: Required for maintaining login sessions and security — the site cannot function properly without these.
- Functional Cookies: For remembering your preferred language, login details, and similar preferences.
- Analytical Cookies: For analysing site usage to improve services.
You can control cookies by changing your browser settings. However, disabling certain cookies may limit some functionality of the site.
Data Retention Period
We retain your information for as long as:
- Your account remains active and it is needed to provide services,
- It is required to fulfil legal obligations (financial transaction records must be retained for a specified period),
- It is needed for dispute resolution or to protect legal claims.
After an account is closed, unnecessary personal information is securely deleted or anonymised within a reasonable time.
Your Rights
You have the following rights regarding your information:
Right to Access
You have the right to know what information we hold about you and to receive a copy.
Right to Rectification
You have the right to correct or update any inaccuracies in your information.
Right to Erasure
In certain circumstances, you may request that your information be deleted (subject to legal obligations).
Right to Object to Processing
You have the right to object to the processing of your information for specific purposes.
Right to Data Portability
You have the right to receive your information in a structured, machine-readable format.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted.
To exercise any of the above rights, please contact us directly. We will respond to your request within a reasonable time.
Protection of Children and Minors
nk111's services are for users aged 21 and above only. We do not knowingly collect information from any minor. If we are informed that information from a minor has been collected, we will take steps to delete it immediately.
If parents or guardians believe that their minor child's information is held by us, please contact us immediately.
Changes to the Policy
We may update this privacy policy from time to time. If any significant changes are made:
- The updated version will be published on this page.
- The date of the change will be noted at the top of the policy.
- For significant changes, a notification will be sent to your registered email.
If you continue to use our services after the changes, you will be considered to have accepted the updated policy. We therefore recommend checking this page regularly.
International Data Transfers
Our servers and service providers may be located in various countries. When your information is transferred outside Bangladesh, we ensure that:
- Adequate protection measures are in place in the destination country,
- An equivalent level of protection for the information is ensured through contractual obligations,
- Transferred information is used only for the purposes stated in this policy.
Contact Us
If you have any questions, complaints, or requests to exercise your rights regarding this privacy policy, please contact us:
Privacy Contact
Our support team is available 24/7 in Bengali and English.
You can also reach us instantly through live chat.
To learn more about our terms of service and responsible gaming policy, please visit the relevant pages: Terms & Conditions and Responsible Gaming.